THE INFLUENCE OF WORK MOTIVATION AND WORK DISCIPLINE ON THE QUALITY OF EMPLOYEE WORK AT THE SERVICE OF TRADE AND INDUSTRY IN PEKANBARU CITY

Abstract

The success of an organization depends on the quality of work of employees to carry out their duties with maximum results. The quality of work of an organization is influenced by many variables including Work Motivation and Work Discipline. An organization is not only looking for capable, competent, and hardworking employees,  but more importantly they also have a strong morale and drive to get the best possible results. . This study aims to determine how much Work Motivation and Work Discipline affect the Quality of Work of employees at the Pekanbaru City Trade and Industry Office. The type of research used is descriptive quantitative. The population in this study is all employees of the Pekanbaru City Trade and Industry Office as many as 135 people. The sample used in this study was 54 people. The technical data analysis in this study is multiple linear regression using SPSS V.25. The results showed that there was a significant influence of Work Motivation (X1) and Work Discipline (X2) variables on employee work quality where Work Discipline variables (t = 2.614 and ρ<0.05) had a stronger influence on work quality than Work Motivation (t = 2.333 and ρ<0.05). The percentage of influence of the two variables was 18.8% while the remaining 71.2% was influenced by other variables that were not used in this study.