Naibaho YC, Sihombing T. SIBISA-BASED ONLINE COMPLAINT SERVICE FOR ELECTRONIC RESIDENT ID CARD (E-KTP) PROCESSING AT THE POPULATION AND CIVIL REGISTRATION SERVICE OF MEDAN CITY. IJSSPP [Internet]. 2025 Dec. 2 [cited 2026 May 31];3(3):205-1. Available from: https://ijsspp.yayasanwayanmarwanpulungan.com/index.php/IJSSPP/article/view/162